Submit ›
or
2.2 Based on 11 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Andrea butlers quick resolution and personal service 1
    • Flexibility in giving me what i wanted 1
    • Gave me exactly what i wanted and was very responsive 1
  • Customers don't like
    • Unresponsive customer service 3
    • Breach of contract 2
    • No response to my quality issues 2

My husband and I bought a Lil Lodge December 2014. Visited their Mfg. plant and paid in full. We have yet to get our MOS or Point of Origin for our little log cabin! I have called, messaged by different means (lost count on how many times I have addressed this issue with them). We have someone enterested in buying our tiny house and can't sell it because we don't have anything to show that we own it!!!!! I am about to turn this matter over to... Read more

Was this review helpful? 0 0

Started communicating and planning our park model in September 2015. I dealt with Steve Sullivan and Jake Miles almost on a daily basis via phone, email, text. Communication was wonderful. In December 2015 we had settled on a plan for our home and drove to Bear Creek, Alabama and met with Steve and Jake and toured the factory and felt confident with the quality of the work that we THOUGHT we were seeing and the strong communication in place... Read more

Was this review helpful? 0 0

There are many misstatements in your 'Complaint', and since you are so pleased, I wonder why you have posted it. In order to tell Lil' Lodges how they should do their job? And the extremes to which a customer must resort to obtain satisfaction of any kind? I also ordered a unit in February, 2016 and I was given a similar time frame, in fact shorter, which was necessary, as, relying on promises and representations made to me, I sold my home,... Read more

Was this review helpful? 0 2

They closed there doors today. Screwed us all!!!!! Read more

Was this review helpful? 0 0

I purchased a unit in late June and I am starting to get concerned reading all the complaints. I have talked to several of you by phone. In order to keep up with issues, I will set up a conference call, so we discuss a strategy going forward. Please send your email address to Michael.adkins@grahicpkg.com. Also, if you had good experience with them or if you actually got one and are happy or unhappy. I also invite former and current employees to... Read more

Was this review helpful? 0 1

We have been taken for 18500.00 dollars....steve was the owner and nuce as can be till we wired the cash...now he says he is nit even the owner even though we now he is one of the owners. And refuses to answer the phine unless you trick him by using another number then he says he has to go and thats it...six minths later evenbthough told 3 months top...and well no refund, no unit etc.etc...next step is join the many others in a legal action Read more

Was this review helpful? 0 1

ANDREA is fast to cover for Steve who had the nerve to say he disnt even own the company because he refused to talk about why he took our nearly 20k in cash ( must be wired immediatly to lock in unit)....lol and never gave unit and has been now nearly 6 months later still refuses refund and no unit....BEWARE AND STAY AWAY from lil lodges..lies, lies, lies, steals your money and says you can go see your unit anytime in Alabama but the funny thing... Read more

Was this review helpful? 0 1

Steve, Andrea , Michelle all a bunch of liars. Don't waste your money on this company. I don't know how they are allowed to stay in bussiness. The unit itself was very nice but would rather have delt with honest , reliable company. Took two months longer to build than told, costing 8000.00 more for removal of old and delivering and set up witch was promised. I am writing this for my Freind who was totally screwed by this company. My freind was... Read more

Was this review helpful? 0 1

Mr. Townsend, yours is a very interesting post from a person who is trying to 'help' Lil' Lodges and who knows absolutely Nothing about the facts of the many people who have been defrauded by this company, as well as the Park Owners who are paid a commission by Lil' Lodges, who put those people in touch with them. I personally have filed a complaint with the Attorney General's Office in Alabama, they completed my sentence when I told them who I... Read more

Was this review helpful? 0 1

MY NAME IS MARK TOWNSEND, I LIVE IN BEAR CREEK. I HAVE READ ALL OF THIS ISSUE CONCERNING LIL LOGES AND LARRY SMITH. I WANT TO MAKE IT CLEAR MY MAIN REASON TO WRITE THIS IS BECAUSE OF THE 60 PEOPLE THAT WORK HERE,HERE GOES AVA MCCURLEY IS THE TOWN CLERK OF BEAR CREEK AND HER DAUGHTER DAWN WORKED AT LL. LARRY SMITH FIRED DAWN FROM HER JOB AND SO MANY OF THE POST ON HERE ABOUT PUTTING LARRY SMITH IN JAIL CALLING THE DA OR ATTORNY GENERAL OR BAT MAN... Read more

Was this review helpful? 3 1
Did not find what you were looking for?
 
×
You are reading about Lil Lodges.
Filing a new complaint about
×