My husband and I bought a Lil Lodge December 2014. Visited their Mfg.
plant and paid in full. We have yet to get our MOS or Point of Origin for our little log cabin! I have called, messaged by different means (lost count on how many times I have addressed this issue with them). We have someone enterested in buying our tiny house and can't sell it because we don't have anything to show that we own it!!!!!
I am about to turn this matter over to our lawyers. Constantly, being told, "it's in the mail." We were going to buy another Lil Lodge from them but are having serious second thoughts. The quality was OK for the price. Had issues with attention to detail on several issues.
However, it is constructed very, very well;interior/outside walls. Our issues were with things like the grout between the fake rock fireplace, burn marks on the SSTL cook top. The SSTL that is used is NOT high or medium quality. We provided our own Micro/Oven and they installed it too low and can't even get a large pot underneath on the stove!
All of the cabinet doors have since fallen off and we have had to rescrew them in, there are many more smaller issues; too many to list here.
Overall, we were happy with the construction for the money we paid. BTW, this is a mountain cabin and we don't visit it often.
Product or Service Mentioned: Lil Lodges Customer Care.
Reason of review: No MOS yet.
Preferred solution: Deliver product or service ordered.
I didn't like: Unresponsive customer service.